Your complete IT Support service provider serving clients around Walsall and Birmingham.
  • We do IT better.

    We go out of our way to make sure your support issues are responded to, and resolved as quickly as possible. When we're managing your equipment, we treat it like our own, and we don't stop until you're happy.

  • Focus on what matters.

    We know how frustrating it can be when your computers don't do what you want. We let you focus on managing your business, safe in the knowledge that your IT is all under control.
  • Assurance

    Of all the service providers you need to help grow your business, your IT Support partner is arguably the one that works closest of all with you. We believe we have to earn your trust.
  • Make the right call.

    We like to understand your business and how you work. That, coupled with over ten years' experience in a wide range of industries, means you can rest assured we'll advise you on the best choices to make.
  • Happy to be unique.

    We're passionate about helping people and businesses. We've got the know-how and calm approach required to manage your systems and allow you to get on with what matters. We save you time and money.
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Our Services.

  • IT Support +

    Whether you prefer simple Pay-As-You-Go support, or a fully inclusive support agreement, we bring our expertise and experience to your business. We don't tie customers to long term contracts as we prefer the quality of our service to speak for itself.
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  • Voice Services +

    Our partnerships with the leading call and line providers in the UK means we can offer extremely competitive rates for our customers' phone calls and telephone lines. We provide a full service including traditional PSTN, ISDN2e and ISDN30 lines, aswell as SIP trunks for customers looking to take advantage of the latest VOIP technology.
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  • Connectivity +

    Proactive ITS are approved suppliers and installers for a whole range of internet connectivity services. From home and business-grade ADSL broadband, FTTC (Fibre To The Cabinet) and FTTP (Fibre To The Premises). If your business demands the best, then we provide dedicated leased line ethernet and point-to-point links.
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  • Web and Hosting +

    As part of our full service offering, we manage and run our own network of web servers in secure data centres. This allows us to host our clients' web sites and web applications at the lowest rates possible, with the highest level of support.
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  • SEO and Marketing +

    For clients looking to develop their online profile, Proactive ITS have a wealth of experience in advising businesses and delivering a structured online marketing strategy, fully inclusive of social media channels.
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  • Bespoke Software Design +

    Our passion for helping our clients' businesses grow has lead to us building our own in-house team of software experts. We love solving problems and building software to help you run your business and become more productive. Whether it's mobile apps or Web and Windows-based software, we've got the skills to help.
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  • Network Design and Installation +

    We plan, design and install computer networks. Whether you need structured CAT5 / CAT6 cabling, fibre-optic or WiFi, we can help.
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  • Hardware and Software Supply +

    We're accredited dealers for market-leading brands such as HP and Fujitsu. From servers and network security equipment to desktops, laptops and tablets, we can advise, supply and support your business.
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  • Telephone Systems and VOIP +

    We're almost unique in the telecommunications world! Traditional telecoms installers will want to sell you an on-site hardware phone system, whereas newer VOIP providers will always tell you that a hosted VOIP solution is the best way forward. Proactive ITS offer both cloud-based hosted systems and traditional on-site systems. We'll be sure to recommend the best solution for your budget and requirements.
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  • Backup Systems +

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  • Small Business.

    Small and medium-sized businesses are our speciality. We take a professional and personal approach to supporting your systems and your staff so you can focus on what matters, your business.
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  • Big Business.

    If you need extra capacity in your IT Support team, or need the advice and guidance of a support firm with over ten years' experience in the market, then why not talk to us?
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  • Charity.

    We know your budgets are tight, but you have exactly the same needs and expectations from your IT systems as any commercial operation. That's why we introduced a separate pricing schedule for our charity customers.
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  • Home User.

    We make our skilled support engineers available to our home users, and we deliver the same quality service as we do to our business customers. We cover all aspects of PC, laptop and console repair.
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Testimonials.

  • The team at Proactive ITS are knowledgeable and take time to understand our business and our IT requirements, thus to all intents and purposes they have become our ’in-house’ IT department.
    Colin Mills - MD, In-Comm Training Services

  • It’s great to know all our IT needs are handled by one company. The quality of support they provide is excellent, delivering a prompt response to all our technical queries. We have been with Proactive ITS since 2005 and I would recommend them without hesitation.
    Wayne Pepper - MD, CK Gas Products

  • Proactive ITS have proved themselves to be reliable, friendly and experts at what they do. Their approach means they work seamlessly with us, so we can get on with running our business!
    Annabel Macquarie, Travelworld Motorhomes

  • Finding reliable IT support for a small organisation is like looking for the proverbial needle in a haystack, but Proactive ITS delivers on all its promises.
    Davina Lytton - CEO, Age UK Walsall

  • Proactive ITS work on first-name terms with us, and are always just a phone call away when we need them. We have used a number of other local IT businesses over the years, we've had our hands burnt in the past, but the honest and helpful approach we get from Proactive ITS means we will never have to look elsewhere!
    Nick Plant - MD, Niken Construction

  • I would recommend Proactive ITS to anyone. The hands on personal attention to detail that we have received from the team over the past few years is a refreshing change to the more impersonal companies. Better service and value for money are hard to find. 5 Stars – Excellent.
    Chantal Matthews, Stirlings Jewellers, Walsall

  • Proactive ITS are able to offer advice and support that is tailored to your needs and budgets and take over the headache of sorting out your day-to-day IT issues. I would gladly recommend them to anyone.
    Emma Nugent, IMRCL Walsall

  • We would recommend Proactive ITS to every business however big or small you may be especially if you want the personal touch and not to be holding on the phone to "other" big corporate IT providers for 3 hours to resolve a small issue. Thank you Proactive ITS for bringing us into the 21st century without a hitch.
    Gillian Pearson - Newberry International Produce

  • Just to say, the best IT company i've ever dealt with - fast, reliable, efficient & friendly - will be a lifelong customer :)
    Julie Ward

Birmingham IT Support.

We offer top class IT support in Birmingham as well as Walsall, our IT support team possess a great deal of knowledge in aiding businesses in the Birmingham area. Call our Birmingham IT support team today.

IT Support Consultation.

Call us to arrange a completely free, no-obligation review of your IT Systems. We'll make sure you're aware of all the latest technologies and tools at your disposal to help run and build your business.

IT Support Walsall.

Based in Aldridge, Walsall, Proactive ITS has been providing IT support to businesses in Walsall, Wolverhampton, Tamworth and Birmingham, in fact there's not many places we won't go!

Keep In Touch.

Follow us on Twitter and 'Friend' us on Facebook to keep in touch with what we're doing, receive news, tips and advice, and plenty of discounts and special offers.

 

 

 

Contact Us.

 
+44 (0)1922 830000
 
 
+44 (0)1922 830001
 
 
Proactive ITS Ltd
Anchor House
Anchor Road
Aldridge
WALSALL WS9 8PW
 
 

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